Expand null Menu [ + ]

Select a Department


(November 21, 2012) –Mayor Pedro E. Segarra along with the Hartford Police Department (HPD) and Hartford Fire Department (HFD) announced today that several services have relocated to the new Public Safety Complex on 253 High Street.


“This is the first time in the City of Hartford’s history that the Fire Department, Police Department and Emergency Services and Telecommunications will be housed under one roof. Now residents, visitors, businesses, will benefit from having a centralized location dedicated to facilitating calls and ultimately keeping our City safe. It’s another step towards improving communication among all City departments, a top priority of my administration,” commented Mayor Segarra.    


As of today, the following services have been relocated to the Public Safety Complex and are fully operational:

  • 911 Dispatch Center
  • 311 Call Center
  • HFD Fire Marshals and Inspectors
  • HFD Administrative Offices
  • HPD Traffic, School Crossing Guards, and Parking Control


Hartford Police Chief James Rovella confirmed that several services will transition to the new complex during the first week of December including; Major Crimes Division, Juvenile Investigative Division, Internal Affairs and Backgrounds, Crime Scene Division, Civil Litigation, Advocate Office, Personnel/Planning and Accreditation Offices, Fiscal and Payroll Offices, and the Office of the Chief of Police. However, Patrol Operations, Booking/Detention and the Records Division will continue to operate out of 50 Jennings Road until sometime in early January 2013.


"Additional updates will be provided as the move to the new Public Safety Complex progresses inorder to keep the public informed and ensure there is no disruption in services. " said Chief Rovella.


All current phone and emails will remain the same.



For Immediate Release: November 21, 2012

Contact: Nancy Mulroy

This email address is being protected from spambots. You need JavaScript enabled to view it.

p. 860-757-4021

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM