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Internal Affairs

Guide to Filing a Citizen Complaint

The Guide to Filing a Citizen Complaint, published and developed by the HPD's Internal Affairs Division, is a guide on how to file a citizen complaint and also goes through the process of how citizen complaints are investigated.

Complaints may be made by:

  • Email to the commander of Internal Affairs at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Mail to the commander of Internal Affairs c/o The Hartford Police Department, 253 High Street, Hartford, CT 06103

  • In person at Hartford Police Headquarters located in the City of Hartford Public Safety Complex, 253 High Street, Hartford, CT.

  • Telephoning HPD Internal Affairs directly at 860-757-4030

  • Mail to the City of Hartford Office of The Corporation Counsel, Second Floor, Hartford City Hall, 550 Main Street, Hartford, CT 06103

Complaint Form, English

Complaint Form, Spanish

Internal Affairs Today 2017

The Internal Affairs Division Today - 2017 is an annual report on the Hartford Police Department Internal Affairs Division (IAD). Prepared by IAD Commander Lieutenant Michael Coates, the purpose of the report is to provide an overview of the division; give a meaningful statistical analysis of citizen complaints; conduct an overview of the investigation and review processes involved; and to maintain transparency between the department and the citizens of the City of Hartford. The report contains information on deployment of police resources, rank and make-up of sworn personnel, how citizen complaints are investigated, and statistical charts depicting categories of complaints.

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Hartford Police Department
Public Safety Complex
253 High Street
Hartford CT, 06103

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Anonymous Tip Line:
(860) 722-TIPS (8477)

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM