311

Hartford 311

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311

About 311

The Hartford 311 Call Center is a division of the Hartford Metro Information Services. It provides a streamlined, integrated and secure way to report, track, and resolve problems or issues resident may have with non-emergency city services and centralizes the process of collecting and sharing that data.

311 staff members answer questions and when required, create “cases” to be resolved by city departments. This is an easier way for residents to navigate their questions or comments.

FOR A PUBLIC SAFETY EMERGENCY PLEASE DIAL 911.

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MHIS Contact

Metro Hartford Information Services
260 Constitution Plaza
Hartford, CT 06103
Phone: (860) 757-9495
Fax: (860) 722-6014
MHIS_helpdesk@hartford.gov

Office Hours:
7:00am - 5:00pm

HARTFORD CITY HALL ADDRESS: 550 Main Street, Hartford, CT 06103 PHONE: (860)757-9311 HOURS: 8AM - 5PM