To facilitate communication between the City of Hartford and its residents.
To track the delivery of services to residents and ensure they receive timely and accurate responses.
To interact with the community in order to disseminate information regarding the Mayor's programs and initiatives, and to determine how to best meet the needs of various community groups.
This is the office where residents can call or walk in to request assistance and direction with numerous City-related matters.
Our friendly and well-trained Community Liaisons are actively engaged with community groups in all of Hartford's 17 neighborhoods in order to be a strong resource and can help answer your questions. They attend group meetings, are in touch with issues that are important to residents, and reach out to community leaders. They are pro-active in taking the pulse of the public and efficiently responding to any urgent matters.
This office also works with the City’s department heads, the City Council, and the Mayor’s Office to develop and advocate for various policies in the state and federal legislature.
Meet the Team:
Janice Castle (860) 757-9525
Director of Community Engagement
Community Engagement &
Address: 550 Main St
Hartford, CT 06103
Office: (860) 757-9500
8:00 am -5:00 pm