City Services Directory
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Printable List of City Services
If you're not sure which agency to call for assistance - contact the City's 311 Call Center by dialing 860-757-9311 or email 311. FOR A PUBLIC SAFETY EMERGENCY PLEASE DIAL 911. Please note that you cannot dial 311 directly using a cell phone!
Animal Matters
Service |
Phone Number |
Emergency Animal matters (dog bites, injured animals) |
911 |
Non-emergency Animal complaints (barking, roaming, unwanted animals) |
860-757-4000 |
For general information or if you are looking to adopt an animal, contact the Animal Control Division |
860-757-4390 |
To obtain a dog license |
860-757-9750 |
To request pickup of dead animals |
311 / 860 757-9311 |
Assessments
Service |
Phone Number |
Assessor |
860-757-9640 |
Property Assessments and Revaluation |
860-757-9640 |
Community Services
Service |
Phone Number |
Community Partners in Action |
860-566-2030 |
Elderly and Disabled Tax Renters Rebate Program |
860-757-4736 |
To find out about grants for community arts projects, events or for small cultural organizations |
860-757-9282 |
Education
Service |
Phone Number |
Hartford Public Schools |
860-695-8000 |
To find out about school closings, holiday schedule |
860-695-SNOW (7669) |
Emergency
Service |
Phone Number |
Clogged Storm Drains, flooding, open fire hydrant, water service or sewer complaints and other water related matters (24 hrs.) |
860-278-7850 |
Crisis Centers/Mental Health |
888-447-3339 |
Domestic Violence Hotline |
888-774-2900 |
Food Assistance |
211 |
Gas Leak – Leave Immediately |
866-924-5325 |
Homeless and seeking temporary shelter |
211 |
Housing and Resource Center (HRC) |
211 |
Poison Control Center |
800-222-1222 |
Public Assistance |
211 |
Sexual Assault Hotline |
888-999-5545 |
To receive assistance from medical, Fire or Police personnel for an immediate life threatening situation |
911 |
To report Child Abuse/Neglect |
800-842-2288 |
Employment Information
Service |
Phone Number |
City of Hartford Job Postings |
860-757-9800 |
Families, Children, Youth and Recreation
Service |
Phone Number |
Visit our web site at http://hartford.gov/dfcyr for more information. |
860-757-9595 |
To find out about arts and cultural activities for children |
860-757-9016 |
Health
Service |
Phone Number |
HIV/AIDS - Information |
860-688-5818 |
To obtain information on Lead Abatement |
860-757-4700 |
STD/HIV/TB Testing |
860-757-4830 |
Maternal and Child Health Division |
860-757-4820 |
To find out where and when Immunizations for children are given |
860-509-7929 |
To get information on Drug/Alcohol Treatment |
860-714-3704 |
To obtain information on other health services and for referrals for mental health problems |
211 |
To obtain medical information on lead poisoning |
860-509-7299 |
To receive referral for mental health problems |
211 |
To report about a food complaint or facility or food-borne illness |
311 / 860 757-9311 |
To obtain assistance with rodent problems |
311 / 860 757-9311 |
Housing Services
Service |
Phone Number |
Hartford Housing Authority |
860-723-8400 |
Imagineers |
860-522-1028 |
Blighted Properties |
311 / 860 757-9311 |
Fair Rent Commission |
860-757-9049 |
Fair Housing |
860-757-9275 |
Overgrown vegetation |
311 / 860 757-9311 |
Blighted Property Assessment Deferral Program |
860-757-9630 |
Weatherization Assistance program |
860-560-5354 |
Homebuyer Downpayment Assistance |
860-757-9031 |
Residential repair and improvements |
860-757-9031 |
Section 8 Housing choice vouchers |
860-757-9049 |
Housing Code Violation Inquiries |
860-757-9200 |
Internal Audit
Service |
Phone Number |
Fraud Hotline to provide independent and objective reviews and assessments of the City's business activities, operations, financial systems, and internal controls. |
860-757-9950 |
Legal Information
Service |
Phone Number |
Consumer Protection |
860-713-6100 |
Legal Aid Bureau Inc. (non-governmental, non-profit) |
860-541-5000 |
Parole and Probation |
860-721-2100 |
Probate Court |
860-757-9150 |
Motor Vehicles
Service |
Phone Number |
City impound lot - towed vehicles |
860-757-4150 |
Tax payments and inquiries |
860-757-9630 |
To apply for a residential parking permit online (External Link) |
860-263-5702 |
To apply for or renew your driver's license |
860-263-5700 |
To renew vehicle tags |
860-263-5701 |
To report a missing or faded traffic or parking sign |
311 / 860 757-9311 |
To report a parking complaint |
860-761-0004 |
To report abandoned vehicles |
311 / 860 757-9311 |
To report problems with traffic signals |
311 / 860 757-9311 |
Parking
Service |
Phone Number |
Parking Related Signage |
311 / 860 757-9311 |
Parking Garage concerns |
860-527-7275 |
Residential Parking Program |
860-527-7275 |
To request information on parking fines, pay or appeal citation |
860-761-0004 |
Special Events Parking |
860-527-7275 |
Valet Parking |
860-527-7275 |
Parks and Recreation Services
Service |
Phone Number |
Cemetery |
311 / 860 757-9311 |
For other information regarding Recrestion and Parks Service |
311 / 860 757-9311 |
Forestry |
311 / 860 757-9311 |
Park Maintenance |
311 / 860 757-9311 |
To obtain a listing of Recreation Services |
311 / 860 757-9311 |
Permits
Service |
Phone Number |
To obtain City Public Works Permits |
860-757-9971 |
To apply for Special Events Permits - Special events include parades, sporting events, concerts, theater productions, celebration outings, weddings ceremonies and fairs. |
860-757-9526 |
To apply for Vendor/Business Licenses |
860-757-9246 |
Building permits |
860-757-9200 |
Code enforcements |
860-757-9200 |
To obtain Waste Hauler Permits |
860-757-9965 |
To obtain Food Permits or food vendor license |
860-757-4762 |
To obtain Park Permits |
860-757-4951 |
Planning & Zoning
Service |
Phone Number |
To find out if my property is in a historic district and what does that mean for me |
860-757-9025 |
To find out where can I locate my business |
860-757-9025 |
To find out what kind of building can I build and where |
860-757-9025 |
Public Library
Service |
Phone Number |
Hartford History Center |
860-695-6347 |
Hartford Public Library |
860-695-3000 |
Sanitation
Senior Citizen Services
Service |
Phone Number |
Commission on Aging |
860-757-4836 |
Dial-a-Ride |
860-757-4737 |
Grandparents Raising their Grandchildren |
860-757-5700 |
Elderly Services |
860-757-4724 |
Senior Centers: |
|
Hispanic Senior Center |
860-527-1124 |
Northend Senior Center |
860-757-0801 |
Parkville Senior Center |
860-232-7867 |
Southend Wellness Center |
860-757-0840 |
Street Repairs and Services
Service |
Phone Number |
Catch Basin (Drain)/Manhole cover |
311 / 860 757 9311 |
Flooded Street |
311 / 860 757 9311 |
Speed Bump request |
311 / 860 757 9311 |
Street Line Painting |
311 / 860 757 9311 |
Street Sweeper |
311 / 860 757 9311 |
To report Complaints about Alleys, Side-walks, Curbs and Roadways |
311 / 860 757 9311 |
To report potholes or dislodged/noisy steel plates |
311 / 860 757 9311 |
To report street lighting problems |
311 / 860 757 9311 |
To request snow plowing, salting or salt boxes |
311 / 860 757 9311 |
Tax
Service |
Phone Number |
Elderly Tax Relief |
860-757-9640 |
Property Tax Inquiries and Payments |
860-757-9630 |
Transit
Service |
Phone Number |
Bus Routes and Schedules |
860-525-9181 |
General Bus Request/Incident |
311 / 860 757 9311 |
Utilities
Service |
Phone Number |
Eversource |
860-947-2000 |
CNG - Connecticut Natural Gas |
860-524-8361 |
Frontier Communications |
1-877-293-0426 |
InternetProviders.com |
1-800-210-9179 |
MDC - Water Company |
860-278-7850 |
To request energy assistance |
860-560-5600 |
Protection 1 security |
855-390-1423 |
Visitor Information
Service |
Phone Number |
Hartford Guides |
860-522-0855 |
Greater Hartford Welcome Center |
860-244-0253 |